Integritetspolicy

1. Introduction

Welcome to Roadly ("we," "our," or "us"). We are committed to protecting your personal data and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application (the "App").

2. Information We Collect

A. Personal Data You Provide

• Account Data: Contact details and profile information provided during sign-up or usage.
• Payment Data: Records of purchases and transaction history. Financial transactions are processed by third-party providers; we do not store card details.
• User Content: Messages, queries, and other content you submit to the App's interactive features.

B. Location Data

We collect geolocation data to facilitate location-based services, such as booking nearby instructors, and to analyze regional usage trends.

Note: You can control location tracking via your device settings.

C. Activity and Technical Data

To ensure the App functions correctly and to improve our services, we automatically collect data regarding your device and usage, including:

• Usage Metrics: Information about how you use the App, feature interaction, and learning progress.
• Technical Data: Device information, system identifiers, operating system details, and performance logs.

3. How We Use Your Information

We process your data for the following general purposes:

1. Service Delivery: To operate the App, manage accounts, and process transactions.
2. Booking Services: To connect you with relevant service providers based on your location.
3. Improvement and Development: To understand usage trends, fix technical issues, and develop new features or services.

4. Legal Basis for Processing (GDPR)

• Performance of Contract: To deliver the services and features you have requested or purchased.
• Consent: For specific features such as Location Data, where we ask for your permission.
• Legitimate Interest: To secure, maintain, and improve our business operations and services.

5. Sharing and Using Your Information

We may share or utilize data in the following contexts:

• Service Providers: We use third-party vendors for infrastructure, payments, and AI processing to support App functionality.
• Partners: When you use booking features, necessary details are shared with the relevant instructor or school.
• Business Development: We may use data for internal analysis, strategic planning, and general business development.
• Operational Necessity: Data is accessed by our team for technical development, debugging, and internal operations.

6. Data Retention

We retain personal data for as long as necessary to fulfill the purposes outlined in this policy. This includes retaining data for operational continuity, system integrity, historical analysis, and to comply with legal or regulatory obligations.

7. Your Rights (GDPR)

As a user in Sweden/EU, you have the right to:

• Access your data.
• Correct inaccurate data.
• Delete your data ("Right to be Forgotten").
• Restrict processing.
• Withdraw Consent for location tracking.

To exercise these rights, email us at: support@roadly.se.

8. Contact Us

For privacy concerns: