Delete Your Account
We're sorry to see you go. If you decide to delete your account, you will lose access to your learning progress and bookings permanently.
Before you delete...
If you just want to take a break or stop receiving emails, you don't need to delete your entire history.
- Having trouble with the app?Our support team can fix technical issues.Contact Technical Support →
- Notifications too frequent?You can adjust these in your device settings.
What you will lose
Account deletion is permanent. Once processed, we cannot recover:
- Learning Progress: All test results, course completion status, and statistics.
- Purchases: Access to any purchased premium courses or content.
- Bookings: Any history of instructor bookings or school connections.
- Personal Data: Your profile, settings, and generated user content.
Note: Some transaction data may be retained for tax/accounting purposes as required by Swedish law.
Want to keep your data?
Once your account is deleted, your data is gone. If you would like a copy of your personal data (GDPR Right to Access), please request this before submitting your deletion request.
Request Account Deletion
To finalize this process, please email our support team with your deletion request. We verify all requests manually to ensure the security of your account.
Send email to:
support@roadly.seSubject:
Account Deletion Request
Please include:
- Your registered email address
- Reason for deletion (optional)
What happens next?
- Verification: You may be asked to verify your identity.
- Processing: Typically completed within 1-2 business days.
- Confirmation: You will receive a final email when the data is wiped.